Terms and Conditions

TERMS & CONDITIONS

 

PLEASE READ THIS AGREEMENT CAREFULLY. By access to and use of the site of Grazing Ltd, you agree to these terms. If you are unable to understand or have any questions about these Terms, please contact us. Please note that these Terms are subject to change. If you do not agree with these terms, do not use the services.

Order and Acceptance

Orders are subject to Grazing’s acceptance and may be refused at Grazing’s discretion, for example in cases where:

  • orders cannot be processed due to an error in information you have provided;
  • there is an error on the site relating to the products that you have ordered, i.e. an error relating to the price or description of the product as displayed on the site; or
  • the products that you have ordered are no longer available through the site.

After Grazing receives your order, you will receive an email order confirmation of your order. If you do not receive an email, contact us before you try to place another order for the same product. You will receive the final invoice and tentative delivery schedule, which confirmed your order has been accepted.If you have any questions, comments or concerns regarding Grazing’s order acceptance policy, or if you consider that your order was rejected in error, please contact Grazing.

Product Availability

Grazing will have the right, at any time, to make changes to information about products displayed on the site, for example, information about prices, description or the availability of products and Grazing may do so without first giving you notice of the changes. Grazing will not, however, make any changes to the price, availability or description of any product after an order has been accepted.

Customer initiated order cancellations and changes

You cannot make changes to or cancel your order after your order has been processed.

Delivery

Minimum Order Amount: $300 (+$18 delivery charge). If you can’t be home to accept delivery and we cannot access the building or are refused entry by the building management, your goods will be returned to our office.

Check Upon Delivery

Please check the contents of your order upon delivery as it's assumed your order has been fulfilled once the you accept the delivery. As soon as Grazing has delivered the product to you, you will become responsible for it and for any loss or damage to it thereafter. If you do have an issue with our products or services after delivery has been accepted, please contact Grazing within 24 hours.

Prices 

The product price is always the price indicated on the site when you place your order.

Payment Method

By Credit Card: VISA & Mastercard directly at check-out

By Amex : directly at check-out

By Apple Pay and Google Pay

By paypal

Payment

Please make the payment directly at check out.

Returns / Refund

Please check the contents of your order upon delivery as it's assumed your order has been fulfilled once delivered. It seldom happened, but in case you are dissatisfied with any of our products or services, we will replace the product or refund all or part of your money after an assessment of your complaint has been done. If you have an issue with our products or services after delivery has been accepted please contact us within 24 hours.

Liability

Nothing in these Terms will exclude or limit liability to you for fraud, death or personal injury or any other liability which the law states may not be excluded or limited. Grazing will not be liable to you under a contract for:

any loss of profit, loss of income, loss of business, loss of revenue or loss of goodwill; any loss or corruption of or damage to data; or any loss or damage which was not a reasonably foreseeable result of either breach of a contract or breach of legal duty of care. 

General Terms

The contract for sales will be solely between you and Grazing and is governed by the laws of Hong Kong. If any provision of a contract is not valid or legally enforceable, that term will be deleted and the remaining terms will not be affected.

Copyright

All content included on this site, such as text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, and software, is the property of Grazing or its content suppliers and protected by international copyright laws. The compilation of all content on this site is the exclusive property of Grazing with copyright authorship for this collection by Grazing, and protected by international copyright laws.

Personal Information

When you place an order through the site, you will be providing Grazing with your personal information. You agree Grazing will use your personal information to process your order, delivery of the ordered products and other limited purposes. Grazing’s collection and use of your personal information will be carried out subject to the terms of our Privacy Policy.

Contact

If you have any questions about these Terms, please contact us at info@grazinghk.com or +852 96605058